Privacy Policy

1. Items Collected and Purpose

The Company collects and uses the following personal information for service provision, order/payment processing, and customer support:

• Items collected: Name (or contact person), company name, title, company size, email, phone number, order/request details (background and requirements). Among these, contact name and email are mandatory for service provision; others may be collected optionally.
• Payment-related: Payment method information, payment approval/cancellation/refund records (processed through payment gateway; the Company retains only the transaction information necessary).
• Automatically collected: Access logs, cookies, device/browser information, etc. (may be generated during service use).

2. Retention and Use Period

The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, where retention for a certain period is required under applicable laws, the information is retained for that period.

• Records of contracts or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
• Website visit records: 3 months (Protection of Communications Secrets Act)

3. Provision of Personal Information to Third Parties

The Company uses personal information within the purpose stated in Section 1 and does not provide it externally without prior consent. However, exceptions apply in the following cases:

• Where the user has given prior consent
• Where required by law or requested by an investigative authority through lawful procedures
• Where information necessary for payment is provided to and processed by a payment gateway (PG)

4. Entrustment of Personal Information Processing

The Company may entrust certain tasks, such as payment processing, to external specialists for smooth service provision. When entrusting, the Company stipulates necessary measures to ensure safe management of personal information in accordance with applicable laws. The actual entrusted parties are specified in this policy or separately announced when payment integration is implemented.

5. User Rights

Users may request access to, correction, deletion, or suspension of processing of their personal information at any time. Please contact customer support as indicated on the website, and we will take action without delay.

6. Destruction of Personal Information

The Company destroys personal information whose retention period has expired or whose processing purpose has been achieved in an irrecoverable manner. Electronic files are deleted using secure deletion methods; paper documents are shredded or incinerated.

7. Privacy Officer

The Company designates a Privacy Officer for inquiries, complaint handling, and damage relief related to personal information protection. Please use the customer support center listed on the website for inquiries.

• Officer: Chungchan Lee

8. Changes to This Policy

If this policy is changed, users will be notified through the website, and the revised policy takes effect from the announced effective date.